COVID-19 Policy Updates
As of Jan 25th 2021, San Luis Obispo County is not under a Stay at Home Order. Other travel restrictions and quarantine requirements exist for out of state travelers. As a lodging provider, we are considered an essential service and remain open to serve essential travel and future arriving guests for post COVID arrivals. Our office is closed to visitors at this time but we remain responsive to emails and calls within our capacity.
Your reservation may be canceled within 48 hours of booking with a full refund. After this period, all normal terms regarding cancelation and refunds will apply. We offer “Cancel for Any Reason” (CFAR) insurance and we ask guests to consider purchasing insurance in these uncertain times.
Information on the current CA state order can be accessed HERE
We cannot confirm any guest as essential. It is up to each individual guest and their group to determine if they should travel at this time.
Once your reservation is confirmed no refunds can be provided for Covid-19 related concerns. In our sole discretion we may decide to offer refunds, credits or other compensation to guests outside of our contract terms for any reason. If you decide to purchase travel insurance with your reservation, you are required to submit your claim and provide the final notice of settlement or denial to us prior to any consideration of goodwill extension (refunds or credits) beyond the terms of our contract. Any goodwill terms offered to guests are based on the guests individual situation and are not blanket exceptions to our contracts.
A Special Request: Our office is very busy so we ask that all questions be sent via email.
Please contact us at [email protected] with specific questions regarding an upcoming reservation. We will update this page as soon as possible with further information.
If you have questions about the area and what things are open please check with the following agencies:
Morro Bay - Chamber of Commerce –805-772-4467 or https://www.morrobay.org/
Cayucos - Visitor’s Center – 805-995-1200
Paso Robles - Chamber of Commerce –805-236-0506 or https://www.travelpaso.com/
County-wide Visitor Information -SLO Cal – https://www.slocal.com/
As you prepare for your visit, below is some information and restrictions that we request you abide by or be aware of during your stay.
- Adhere to social distancing requirements (6 ft.) when in public and wear a mask when you leave the home.
- Stay aware of current rules and regulations, as everyone knows rules and closures can change quickly.
- Beaches are open but social distancing is still required. To see the fun that other travelers are having here, check out these webcams of some different area beaches: https://www.surfline.com/surf-report/morro-bay/5842041f4e65fad6a770880a
- Many restaurants are open for takeout and/or delivery.
- Some grocery stores and other essential businesses are requiring customers to wear masks.
- Some county and state parks remain closed and some hiking trails have been closed due to heavy traffic, please check the websites related to your interests to avoid any disappointment.
What we are doing to protect you
Our team is committed to providing clean and safe homes for our guests and owners each and every stay. We have purchased fogging and spraying equipment as well as a disinfectant product that is certified as “green” for disinfecting the homes. This will enable us to disinfect soft surfaces such as couches, bed coverings and rugs. In addition, we continue to ask all of our housekeepers to follow the CDC guidelines along with the specific recommendations given by one of our trade affiliations “The Housekeepers of America” for cleaning and disinfecting the homes to protect our guests to the best of our ability. These guidelines state that all frequently touched surfaces should be cleaned and disinfected with an approved product for killing Coronaviruses. This includes all door knobs, light switches, TV remotes, bathroom faucets and toilets, kitchen appliances and all other frequently touched surfaces. We will also wash all towels and linens in hot water with disinfecting laundry soap.
We really appreciate how much cooperation we have received from all of you as we work through these very challenging times! Stay safe and healthy! Thank you for continuing to work with us to achieve the best outcome possible for our guests and our community.