Important Message for Potential, Current and Future Guests. Effective March 26-May 21, 2020 we can only accept requests for accommodation for people providing services to the community or providing care to family members in the community. We cannot host your rental if it is solely for the pursuit of recreation. Please contact us if you are seeking a rental for quarantine reasons, to care for a person in the county, or are a health care worker as we do have rental options available to you at special rates depending on your situation. Please review our COVID-19 Policy

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Customer Bill of Rights
  • Outstanding customer service — Our goal is to provide only the very best service possible!
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  • Receive prompt, courteous service and accurate information
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  • Receive the best accommodations available at time of reservation in the price range requested
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  • Enter a clean, comfortable, well-stocked home or condo with basic amenities that include soap, paper products, high-speed internet service, televisions, DVD player, and appliances that are in good working order
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  • Have confidentiality respected
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  • Receive value for the money spent in their lodging experience
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  • Be informed when there are delays or when things go wrong, and be treated with care in these circumstances
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  • Comment on his/her guest experience and receive prompt response to comments, concerns and suggestions
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  • Be treated with respect and in a way that shows Beach-N-Bay Getaways really cares about concerns, fixing the problem, and the guest's inconvenience