Contact Us Special Deals Morro Bay Web Cam

Customer Bill of Rights
  • Outstanding customer service — Our goal is to provide only the very best service possible!
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  • Receive prompt, courteous service and accurate information
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  • Receive the best accommodations available at time of reservation in the price range requested
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  • Enter a clean, comfortable, well-stocked home or condo with basic amenities that include soap, paper products, high-speed internet service, televisions, DVD player, and appliances that are in good working order
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  • Have confidentiality respected
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  • Receive value for the money spent in their lodging experience
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  • Be informed when there are delays or when things go wrong, and be treated with care in these circumstances
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  • Comment on his/her guest experience and receive prompt response to comments, concerns and suggestions
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  • Be treated with respect and in a way that shows Beach-N-Bay Getaways really cares about concerns, fixing the problem, and the guest's inconvenience